Are you a skilled dental administrator looking for your next career move? Join our dynamic, patient-focused dental practice in North Jersey! We are seeking a highly organized and personable Dental Coordinator to lead our front office team and ensure an exceptional experience for every patient.
Key Responsibilities
Financial & Insurance Management
Oversee accounts receivable, profit & loss statements, and daily financial operations.
Manage insurance billing, claims attachments, eligibility verification, and appeals.
Prepare co-pay estimates, invoice patients, and coordinate payment arrangements.
Patient Accounts & Collections
Collect patient co-pays and outstanding balances.
Set up and monitor payment plans.
Follow up on overdue accounts to ensure timely payments.
Patient Records & Compliance
Maintain accurate patient records in compliance with HIPAA regulations.
Organize and manage patient forms, consents, and post-operative documentation.
Customer Service & Communication
Deliver outstanding customer service from first contact through post-treatment follow-up.
Build rapport with patients to ensure satisfaction and retention.
Manage all patient communications via phone, text, and email.
Greet and assist patients in the office, ensuring their comfort and timely care.
Scheduling & Coordination
Coordinate and optimize patient scheduling for maximum efficiency.
Manage patient acquisition, recall, and follow-up appointments.
Fill open appointment slots to maintain a productive schedule.
Qualifications
Prior experience in dental administration required.
Strong knowledge of dental terminology, coding, and procedures.
Proficiency with Softdent and Dental Exchange (or similar dental software).
Excellent multitasking, organizational, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
What We Offer
Supportive, team-oriented work environment.
Opportunities for professional growth and advancement.
