DoodyCalls of Morris NJ is seeking a proactive and organized Office Administrator to manage daily office functions and support our growing team. This role is ideal for someone who thrives in a fast-paced, structured environment, enjoys switching gears throughout the day, and keeps detailed, accurate records. You'll be a central hub for communication, scheduling, and team support-helping to keep operations running smoothly and efficiently.
Key ResponsibilitiesAdministrative Support
Answer and route incoming calls and emails professionally using Microsoft Outlook
Manage technician schedules and routing via ServiceMinder CRM
Enter, track, and update customer information, service notes, and account details
Prepare onboarding documents and coordinate new hire setup
Maintain digital and physical filing systems
Manage and maintain office-issued cell phone and tablet used for technician communication and routing
Uphold strict confidentiality with all customer and company information
Office Operations
Monitor and order office and technician supplies, uniforms, and materials
Ensure cleanliness and organization of the office environment
Track vehicle usage and maintenance schedules
Customer & Team Communication
Act as first point of contact for clients and field staff needing assistance
Respond to customer questions, schedule changes, or concerns in a timely and professional manner
Communicate service updates and route changes clearly and effectively
Maintain accurate and thorough call and service notes
Community Engagement
Participate in 3-4 community events or expos per year, representing the company professionally outside of the office
Requirements
Qualifications
Previous experience in an office administration or operations support role preferred
High attention to detail with strong organizational skills
Able to efficiently switch between tasks and manage shifting priorities
Excellent written and verbal communication skills
Self-starter who takes initiative and works independently
Comfortable with technology, data entry, and learning new software
Proficient in Microsoft Outlook and general computer applications
Familiarity with ServiceMinder or similar CRM a plus (training provided)
Personal Qualities for Success
Quick thinker who thrives in structured routines
Enjoys juggling multiple tasks throughout the day
Keeps detailed notes and follows through with consistency
Finds satisfaction in keeping systems organized and on track
Brings a calm, solutions-focused attitude to a dynamic team environment
Benefits
Benefits
Paid sick time
Casual attire, supportive work environment
On-the-job training and opportunities for growth
Team breakfast/ meetings and community involvement
Access to company equipment (tablet, phone) as needed for work
Consistent weekday schedule - with reasonable flexibility for evening work
